Informativa precontrattuale
PRE-CONTRACTUAL INFORMATION NOTICE
(provided pursuant to Articles 48, 49, 51, 65-ter and Annex II-octies of Legislative Decree No. 206 of 6 September 2005, as amended by Legislative Decree No. 30 of 20 February 2026 (the "Consumer Code"), and in accordance with Commission Implementing Regulation (EU) 2025/1960)
This pre-contractual information notice ("Pre-Contractual Information Notice") is provided to consumers, as defined in Article 3(1)(a) of the Consumer Code, who intend to purchase goods, services or digital content (collectively, the "Product" or "Products") through the website www.beghelli.it.
The information below forms an integral part of the Terms and Conditions of Sale and may not be amended except by the Parties' express agreement.
1. Identification and Contact Details of the Trader
The supplier of the Products, acting as a trader within the meaning of the Consumer Code, is:
- BEGHELLI S.p.A. Sole Shareholder Company
Company subject to the direction and coordination of Gewiss S.p.A.
Registered office: Via Mozzeghine 13/15 40053 Valsamoggia, Loc. Monteveglio (BO), Italy Tax Code: 03829720378 VAT No.: 00666341201 Telephone: +39 051 9660411E-mail: info@beghelli.it Certified E-mail (PEC): beghelli@legal.beghelli.it
Online messaging service / Contact form
Complaints address: assistenza.tecnica@beghelli.it
2. Main Characteristics of the Products
The essential characteristics of each Product are described in detail in the relevant product data sheet.
All Products marketed by Beghelli are manufactured in compliance with the subjective and objective conformity requirements set out in Articles 129 et seq. of the Consumer Code, including specifications relating to durability, functionality, compatibility, interoperability and safety that consumers may reasonably expect from goods of the same type.
3. Total Price and Additional Charges
The price displayed in each product sheet and in the shopping cart is the final total price, inclusive of all applicable taxes and duties (including VAT).
Shipping, delivery, postal and any other ancillary charges are clearly indicated before the order is submitted, both in the shopping cart summary and during the checkout process.
4. Payment Methods, Delivery and Performance
Accepted payment methods include bank transfer, Visa and Mastercard credit cards, and PayPal, in accordance with the Terms and Conditions of Sale.
Delivery is made by express courier within a maximum period of thirty (30) working days from order confirmation. The specific delivery time applicable to the Product purchased is indicated in the relevant product page prior to the completion of the purchase.
Any territorial or geographical delivery restrictions are expressly communicated before the order process begins.
5. Legal Guarantee of Conformity
Each Product sold is covered by the two-year legal guarantee of conformity, provided by the seller pursuant to Articles 128 et seq. of the Consumer Code.
Defects becoming apparent within two years of delivery: Consumers are entitled, at their choice and subject to the conditions established by law, to have the Product brought into conformity through repair or replacement free of charge, or, where applicable, to receive an appropriate price reduction.
European Harmonised Notice: In accordance with Annex I to Commission Implementing Regulation (EU) 2025/1960, the relevant Harmonised Notice on the Legal Guarantee of Conformity is displayed in colour (RGB format) within the product page and the order confirmation, including a scannable QR code directing consumers to the official European Union "Your Europe" portal.
6. Producer's Commercial Durability Guarantee
No commercial durability guarantees exceeding the mandatory legal guarantee of conformity are provided for the Products.
All mandatory consumer rights granted by applicable law remain unaffected.
7. Goods with Digital Elements: Software Updates
For Products containing digital elements, digital content or integrated digital services, the manufacturer ensures the provision and availability of free software updates, including security updates necessary to maintain conformity of the Product and functional updates, without specifying a minimum update availability period.
Consumers will be informed promptly of the availability of each critical update and of the relevant installation procedures.
Failure by the consumer to install an update within a reasonable period may release the trader from liability for defects attributable solely to the absence of such update, provided that appropriate installation instructions have been supplied.
8. Repairability Information and Spare Parts Availability
Spare Parts and Repair Services
Essential spare parts required to restore the conformity of the Product remain available for a period of five (5) years after the end of production of the relevant model.
User instructions, maintenance and repair information, as well as procedures and estimated costs for ordering spare parts, are available in the website section entitled:
"Ecodesign Regulation: When Product Safety and Sustainability Go Hand in Hand"
9. Right of Withdrawal
9.1 Time Limits and Exercise of the Right
Consumers have the right to withdraw from the contract within fourteen (14) calendar days without giving any reason and without incurring any costs other than those provided by law.
The withdrawal period expires fourteen (14) days after:
- for contracts concerning the sale of goods: the day on which the consumer, or a third party designated by the consumer, acquires physical possession of the goods;
- for service contracts: the day on which the contract is concluded;
- for multiple goods ordered in a single order but delivered separately: the day on which physical possession of the last Product is acquired.
To exercise the right of withdrawal, consumers must inform the trader of their decision through an explicit declaration in accordance with the procedures specified in the Terms and Conditions of Sale.
9.2 Effects of Withdrawal and Refunds
In the event of withdrawal, all payments received from the consumer, including standard delivery costs (excluding any supplementary costs arising from the consumer's choice of a delivery method other than the least expensive standard delivery offered), shall be reimbursed without undue delay and in any event within fourteen (14) days from the date on which the trader is informed of the withdrawal decision.
Refunds shall be made using the same payment method employed for the initial transaction unless otherwise expressly agreed.
The consumer shall not incur any fees as a result of such reimbursement.
The trader may withhold reimbursement until the goods have been received back or until the consumer has supplied evidence of having returned the goods, whichever occurs first.
9.3 Return of Goods and Return Costs
Consumers shall return the goods, or deliver them to:
Beghelli S.p.A. – Returns Department
Via Mozzeghine 13/15
40053 Valsamoggia, Loc. Monteveglio (BO), Italy
without undue delay and in any event within fourteen (14) days from the date on which the withdrawal was communicated.
The deadline is met if the goods are dispatched before the expiry of the fourteen-day period.
Return costs: the direct costs of returning the goods shall be borne by the consumer.
Where, by their nature, goods cannot normally be returned by post, collection shall be arranged at the trader's expense.
Liability: consumers are liable only for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
9.4 Exceptions to the Right of Withdrawal
Pursuant to Article 59 of the Consumer Code, the right of withdrawal does not apply to:
- the supply of goods made to the consumer's specifications or clearly personalised;
- the supply of sealed goods which are not suitable for return for health protection or hygiene reasons and were unsealed after delivery;
- the supply of digital content not supplied on a tangible medium where performance has begun with the consumer's prior express consent and acknowledgement of the loss of the right of withdrawal.
10. Transparency of Environmental Claims
Any environmental claims, commitments concerning the reduction of climate impact, and information relating to the durability or recyclability of Products published on this website are based on verified scientific evidence, measurable parameters and recognised standards (including the EU Ecolabel and ISO 14024), in compliance with the prohibition of misleading commercial practices and unsubstantiated generic environmental claims.